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Staffmark Investment, LLC Specialty Biller in Cincinnati, Ohio

Job Summary We are currently hiring a Specialty Biller for our Client Service team, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this position is to ensure professional customer service and support to field operations for specialty billing related duties. Essential Duties Your Day-to-Day Leadership includes Activities such as these: Responsible for billing processes for all assigned clients. Assist and work closely with the field and/or client on billing related duties, as needed. Keep all work instructions/notes current and updated on a weekly basis. Meet all deadlines related to completion of the billing process. Research and identify data inconsistencies. Maintain accurate and organized reconciliations. Act as a liaison between the field and corporate office to resolve issues. Maintain communication to the field on any billing related items for assigned clients. Ensure emails are monitored throughout the day and responded to promptly. Prepare diagnostics for any non-PDF billing and ensure it matches our PeopleSoft system for all invoicing sent to customers. Competencies Competencies we value for this role include: Ethical Conduct, Excellent customer service skills, thoroughness, be detail-oriented and have excellent problem-solving and analytical skills and have mathematical aptitude for computation. The ability to meet time-sensitive deadlines and ability to use logic to solve difficult problems quickly and by using concrete evidence. Excellent written and oral communication skills, the ability to assimilate and understand information to make sound decisions, proven, strong organizational skills and the ability to work independently within a team. An ability to effectively prioritize in a high-volume environment and be proficient in the use of Microsoft Office products (Word and Excel). Culture The Staffmark Group experience is more than just a job. Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp! Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards. A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception. An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average. Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done. Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job. Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential. Learn more about us at Required Language Staffmark Group and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment wi

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