Job Information
Schlumberger MPS Services Customer Service Representative in Kuala Lumpur, Malaysia
MPS Services Customer Service Representative
Kuala Lumpur - Malaysia
Customer Service Representative
Technology | Manufacturing
Mission
The Customer Service Representative is responsible for providing and maintaining updated information for customers.
Responsibilities
These responsibilities are activities that correspond to the metro stops and key processes.
Invoice Intercompany Customer
Process Intercompany Credit / Debit
Additional Responsibilities
Perform administrative functions supporting customer service functions and sales order entries.
Provide monthly status of open orders and follow up with customers and Production.
Maintain record of asset delivery progress and invoicing.
Interact with Production, Buyer and Planner for follow-up of customer orders.
Resolve licensing issues received from customers and record in support database.
Maintain and improve the integrity of the data in the MFGPRO database.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
Experience & Exposures:
Technology or Manufacturing Center
Demand Planning
Production Workflow
Manufacturing Resource Planning System
Schlumberger
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