• Administers credit and collections programs following established procedures.

• Resolves routine issues associated with program administration.

• Reviews the status of delinquent accounts and initiates collection action contacting each account according to due date.

• Assists in communicating credit and collections policies, procedures or programs.

• Maintains and distributes records, forms statistics and reports.

• Communicates with customers, employees, and other constituents to assist in Global Finance matters in the area served.

• Develops and maintains files related to assigned duties.

• May assist in developing or revising reports.

• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

• Performs other duties as directed.

• Use collection software - Cforia or others to follow up with customers via email and call for invoice payment and keep note for the tracking record.

• Cooperate with sales and customer service to resolve custoer disputes

• Cooperate with sales, customer service and collection support to complete invoice adjustment requests

• Escalate issues and problems to supervisor and manager for resolutions

• Support invoice mailing

• Understand India GST requlations

• Reconcile customer's payments and open invoices

• Proficiency in Vietnamese

• Good command in English

• Working knowledge of Accounts Receivable procedures and processes

• Patient and good interpersonal skills

• Detail Oriented and good comman on numbers

• Familiar with Taiwan VAT processes is a plus

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

Mission: Working for a safer world

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.