vax and 1st booster shot is required

Top Skills' Details

1.)Troubleshoot in a Windows environment (Active Directory-Manage user accounts/permissions), Windows 10). (Be able to do so in person, via email, or some very rare cases via phone)

2.)Troubleshoot basic network connectivity and IP issues, mapping network drives, setting up PC peripherals.

3.)Customer service and experience providing white glove treatment.

Job Description

With the current state of events this healthcare client is looking to build out their work force to support the contingency plan at each location as they will be allowing their current employees a level of flexibility that will take them out of the office. This person will train onsite in New Haven for a couple months and then eventually move to the Waterbury Hospital location. This is onsite 5 days a week in both locations.

The expectation of these folks is they will be used for project-based work along with their day to day work, such as builds and deployments on top of cleanup work. They also need to cover day to day support such as rounding, troubleshooting end user issues by working with a WOW (workstation on wheels) and moving around the hospital going from location to location resolving and documenting assigned tasks within the Remedy ticketing system. The ideal candidate will be eager to learn, energetic, and possess a go getter attitude. **Attitude and customer service are very important in this environment as they will need to provide white glove assistance to Doctors, Nurses, Managers, and Hospital staff. The candidates will be required to deploy and support desktops, thin clients, workstations, and multi-functional printers in clinical areas.

Additional Skills & Qualifications

Strong documentation and customer service skills.

Employee Value Proposition (EVP)

Excellent opportunity with a world class healthcare provider.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.